⭐️ Satisfaction During Service
Your satisfaction is very important to us.
If you are unhappy with the service or technician, please inform us immediately and request to stop the service.
Please do not allow the technician to complete the service and then express dissatisfaction afterward.
Once the service is completed, it means you have accepted the results.
We do not offer redo, changes, credit, or refund based on personal preference after completion.
⭐️ 7-Day Complimentary Fix
We provide complimentary fixes within 7 days for issues such as lifting, chipping, or breakage caused by service quality.
This guarantee does not apply to damage caused by accidents, misuse, neglect, or normal wear and tear.
Changes to color, length, shape, or design are not included.
⭐️ No Refund Policy
All services are final and non-refundable under any circumstances.
⭐️ Appointment & No-Show Policy
Appointments are highly recommended.
If you cannot attend your appointment, please call or text to cancel in advance.
Failure to show up or cancel may result in your phone number being automatically blocked in our booking system.
⭐️ Health & Safety
We reserve the right to refuse service to anyone with:
• Contagious nail conditions
• Open or infected wounds
• Illness that may affect safety
• Inappropriate or disrespectful behavior
⭐️ Child Safety
For safety and insurance purposes, children must remain seated with a parent or guardian at all times.
Parents are responsible for any damage caused by their children.
⭐️ Personal Belongings
Please keep your belongings with you.
NK Nail Lounge is not responsible for lost or stolen items.
